Terms and ConditionsCustomer Support and Service
If you require any assistance please telephone us on +44 (0)1242 514633 between 8:30 and 5:30 Monday to Friday. You can leave a message outside these hours.
We try to keep everything in stock, however this isn't always possible. If an item is out of stock, we will email you within 2 working days of placing your order. Please email email@example.com or telephone us on +44 (0)1242 514633 to check stock availability if delivery of your order is urgent.
Our aim is for you to receive your purchase just as soon as possible, and we will do our best to deliver it to you within 10 days. However, you should allow up to 40 days, especially at busy times. Please email firstname.lastname@example.org or telephone +44 (0)1242 514633 if your order is very urgent.
The delivery cost for each item has been calculated according to weight and size, and this amount will be shown when you reach the checkout. Please select the delivery option suitable for your location (UK, Europe, Rest of World). To avoid delay, please give a delivery address where this will be possible.
Personalised Items can take up to 20 days for delivery. Please complete the details on the Order Form carefully. Bradford Motor Company can usually work to a required date. Please email email@example.com or telephone +44 (0)1242 514633 to check whether your request will be possible.
We hope you that will be delighted with your purchase from Bradford Motor Company. However, if you are unhappy with an item for any reason it can be returned to us.
Items should be returned within 4 weeks if you would like a refund. The items need to be in perfect condition and in their undamaged, original packaging. We cannot refund or exchange anything that has been personalised. Return postage, packing insurance and direct costs cannot be refunded. Please keep proof of postage to facilitate claims should goods be lost in transit. We endeavour to handle all returns or complaints within 10 working days.
Cancellation of an Order
You can cancel your order at any time. If the goods have been dispatched already then you have 4 weeks to return your order to receive a refund. We cannot however refund any postage costs, either to send your order out or to receive it back.
As soon as you enter your credit card details process, every piece of information that is transferred between you and us is encrypted using SSL (Secure Sockets Layer) encryption. Even if data could be intercepted over the Internet it would be useless.
When you enter a secure area of our site, on your browser you will notice a picture of a small padlock - this normally appears right at the bottom of the screen. To double check this, you can right click on the page and select 'properties' or 'view frame info' from the list which will tell you whether you are secure or not. Also look out for the sign of a secure web page, which can be identified by the URL (the web site address). A standard page will begin with 'http://'. A secure web page will begin with the URL 'https://' denoting that the merchant is using a secure server for the transaction of data.
All credit card details are encrypted using 128bit SSL (Secure Sockets Layer). When you establish a secure connection, the downloaded web site sends a digital certificate to your web browser. When the certificate arrives, it contains a public key, which functions as a one-way encryption device. The browser then uses this key to scramble your personal data (Credit Card Information) before sending it over the Internet. Information encrypted with the public key cannot be decrypted without the corresponding private key, which only the merchant has. Without this exclusive, private key, your personal information cannot be read.
If you have any comments about anything, do please contact us on firstname.lastname@example.org, telephone +44 (0)1242 514633 or write to us at the address below:
Bradford Motor Company
8 Colletts Dr,